Pengguna

How to identify medicines that are registered with MOH?

All medicinal products in Malaysia, including imported medicines, must be registered with the Ministry of Health Malaysia (MOH)  before they can be sold or marketed to consumers. Registered medicines must carry both registration numbers (ie  MAL20125467T) and  Meditag Hologram labels on its label or packaging. A valid registration number begins with “MAL”, followed by 8-digit numbers and ends with an alphabet to indicate their registration category. The categories of registered product are as follows:

A – Controlled medicines
X – Over the counter medicines (OTC)
T – Traditional medicines
N – Supplements

Consumers can verify the registration number and view other information related to the medicine at www.pharmacy.gov.my. Any medicine not listed on the website or does not have any of these features can be doubted. 

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How long does it take to obtain authorization to import unregistered medicines?

Authorizations to import unregistered medicines is only given for life-threatening cases and the patients must be under supervision of a registered medical practitioner. Complete applications will be processed within 14 days 

Can an unregistered product be imported into Malaysia?

Importation of products that are not registered with the DCA is an offence under Control of Drugs and Cosmetics Regulations 1984. However, special exemption may be granted for the treatment of life-threatening illnesses as provided under Regulation 15 (6) Control of Drugs and Cosmetics Regulations 1984. Complete applications must be submitted to the Pharmaceutical Services Division.

How to lodge complaint regarding unregistered medicines?

Complaints can be lodge either by phone, e-mail or in writing to the Senior Director of Pharmaceutical Services. You can also contact the nearest Pharmacy Enforcement Branch office.