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Lot 36, Jalan Universiti, 46200 Petaling Jaya, Selangor.
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Phone: 603-7841 3200
Fax: 603-7968 2222
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Clients' Charter
A) PHARMACY PRACTICE & DEVELOPMENT
| No | Indicator | Target |
|---|---|---|
| 1. |
To notify applicant on the results of MOH Drug Formulary listing application within 15 days after meeting is conducted |
100% |
B) PHARMACY ENFORCEMENT
| No | Indicator | Target |
|---|---|---|
| 1. |
Issuance of Authorization for the Import & Export of Dangerous Drugs within 7 working days upon receiving complete application |
100% |
| 2. |
Issuance of Authorization for the Import & Export of Psychotropic Substances within 7 working days upon receiving complete application. |
100% |
| 3. |
Issuance of E-permit (Export) Approval within 7 working days upon receiving complete application |
100% |
| 4. |
Issuance of E-permit (Import) Approval within 3 working days upon receiving complete application |
100% |
| 5. |
Approvals for applications by the Medicine Advertisement Board within 5 working days upon receiving complete application/ after Medicine Advertisement Board meeting |
90% |
C) PHARMACY BOARD MALAYSIA
| Nol | Indicator | Target |
|---|---|---|
| 1. |
Issuance of Full Registration of Pharmacist Certificate within 7 working days upon receiving complete application. |
100% |
| 2. |
Issuance of Registration of Body Corporate Certificate within 7 working days upon receiving complete application. |
100% |
| 3. |
Issuance of Annual Retention of Pharmacist Certificate within 7 working days upon receiving complete application. |
100% |
| 4. |
Issuance of Registration of Provisional Pharmacist Certificate within 7 working days upon receiving complete application |
100% |
| 5. | Issuance of Annual Retention of Body Corporate Certificate within 7 working days upon receiving complete application. | 100% |
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